PlaySugarHouse Sportsbook features some of the most robust gaming options of any online betting site. When it comes to quality betting lines, different banking making methods, and in-game wagering, PlaySugarHouse Sportsbook should have you covered.
- Easy to obtain bonuses
- Wide range of gaming options
- Great parlay betting payouts
- Loyalty program is a bit complicated
- UI could be a little more polished
- Customer Service could be better
In our PlaySugarHouse Sportsbook review, we take a top-down approach of the popular sports betting website and app.
But before we can tackle the nitty-gritty that makes up the sportsbook, it’s important to consider the history of the site.
PlaySugarHouse began as an online casino in New Jersey in 2016 through a partnership with the site’s parent company Rush Street Interactive and the Golden Nugget Casino in Atlantic City.
When online sports betting in New Jersey became legal, the Golden Nugget was actually barred from offering betting lines on the NBA. That was because the owner of the casino also owns the Houston Rockets and the regulators did not want a conflict of interest.
Be it as it may, Rush Street Interactive formed an online sports betting partnership with Monmouth Park in order to offer a comprehensive amount of wagering operations. This is why you can make deposits at both locations. But we’ll tackle deposit options in a bit.
The important aspect to note is that PlaySugarHouse Sportsbook originated as an online casino first, which is why the casino platform sometimes outperforms the sports wagering component.
However, our review of PlaySugarHouse Sportsbook will try and stick to the sports betting component, which outperforms most of its competitors on the market.
PlaySugarHouse Sportsbook Bonuses
The first bonus you’ll notice from PlaySugarHouse Sportsbook is their Match Bonus for first-time users of the site. The site will award you 100% of whatever you initially deposit up to $250 dollars and the rollover rate comes at an industry best 1X.
This means that you will have to bet through that entire bonus amount once through before you can cash out with it. Other online sportsbooks may offer a welcome bonus amount, however, the rollover rate may come at 5X or 10X.
PlaySugarHouse also has a Spin the Wheel Bonus which doesn’t even require you to make a deposit. Simply click, spin the wheel, and you can earn anywhere from $5 to $100 in bonus funds to use in either the casino or sportsbook.
Sign-Up To Use PlsySugarHouse Sportsbook
PlaySugarHouse is currently only available in two states and those are New Jersey and Pennsylvania. While rules for how to sign up to use online sportsbooks may vary from state to state, the sign-up process for PlaySugarhouse is the same for both of these states.
You may register for an account and bet real money on sports no matter where you are located inside of these two states.
However, even though you can sign up remotely, that doesn’t change the fact that you’ll need to provide proof of identification. All bettors must be 21 years old or older.
Deposit Methods For PlaySugarHouse
One of the better features of PlaySugarHouse Sportsbook is its ability to accept deposits in so many ways. The current deposit options are listed below:
- Credit/Debit Card
- SugarHouse Prepaid Card
- E-Wallet (Neteller or PayPal)
- Online Bill Pay
- PayNearMe (7 Eleven Stores)
- Pay at Casino Cage (Monmouth Park, Golden Nugget, SugarHouse Philadelphia)
- Wire Transfer
The minimum and maximum deposit amounts vary with each method you choose, but the amounts cater to both casual bettors and high rollers. Most deposits are processed instantly.
Receiving Funds With PlaySugarHouse Sportsbook
When it comes to withdrawal options you have similar methods in which you can receive your winnings. Those methods are listed below:
- Online Bank Transfer
- SugarHouse Prepaid Card
- Cash at the Casino Cage
- Check by mail
The withdrawal times can vary depending on the method you choose and the amount you are trying to receive. When choosing an online bank transfer you can expect your funds to reach your personal bank account within 48 hours.
Sports Offered At PlaySugarHouse Sportsbook
PlaySugarHouse does not fall short on the number of sports you can bet on. All of the most popular U.S. sports, as well as international sports and competitions, are available on the site. The full list is as follows:
NFL, NCAA Football, NBA, NCAA Men’s Basketball, MLB, MLS International Soccer, Tennis, Golf, Boxing, UFC/MMA, Cricket, Cycling, Darts, NHL Hockey, International Hockey, Motorsports, Rugby Union
Due to the sheer amount of sports they offer, there is always something to bet on no matter what time of the day you log on.
PlaySugarHouse Live Betting and Live Streaming
Live betting, also known as in-play wagering or in-game wagering, has become a staple in the online sportsbook industry. All of the best online and mobile sportsbooks offer this feature and it enables you to place wagers on a game that’s currently being played.
However, PlaySugarhouse has two options that set it apart when it comes to this feature and that is instant betting and live streaming.
With instant-betting at Playsugarhouse, the odds are posted and taken down in a very short amount of time. An example you may see is “Will the Giants convert on the two-point conversion” or “will this soccer player make the penalty kick” and more.
These bets allow you to see instantly if you’ve won and they provide excitement for almost every aspect of a match.
Live streaming adds in a whole new factor because you can view a match straight from your computer or smartphone and be able to bet from the same device.
As of now, the only sport available to live stream is Tennis, however, more sports should be available in the future. Rush Street Interactive signed a deal with IMG Arena in 2019, and IMG’s portfolio includes soccer stadiums, basketball venues, and hockey arenas.
A timeline for when those sports will be integrated into the sportsbook has not yet been determined but it is a clear possibility.
Cash Out, Odds Boost, Teaser+, PlaySugarHouse
There are several features that can make betting at PlaySugarHouse Sportsbook more profitable than betting with other sites. Being able to cash out early, get boosted odds, and increase your teaser payouts is worth highlighting.
Each day, PlaySugarhouse Sportsbook will offer a great deal on particular betting lines. In the example above you can see the odds change in a bettors favor. Instead of betting 107 dollars to win 100, you only have to bet 100 to win 105.
Cashing out early can also prove to be profitable. Let’s say you lock in your bet before a game starts, and during the game, you see that the team you bet on is dominating. You can cash out early if you are unsure if they can hold that lead. This works for future bets too.
Parlay betting with PlaySugarHouse is also another advantage to using the site.
The parlay generator automates building high paying parlay wagers by simply requiring you to choose the number of sports, parlay legs, and the amount of money you want to put down.
PlaySugarHouse Sportsbook will also suggest possible parlay’s every now and again, keeping you in the know for some profitable wagering possibilities.
Mobile App vs. PlaySugarHouse Site
Whether you’re logging into your PLaySugarHouse Sportsbook account from your computer or from the PlaySugarHouse Sportsbook app, you’ll find a relatively simple and easily navigable platform.
When it comes to using the app, you’ll have all the features of the site, but in a less crowded from.
The app will still calculate your bets so you know how much you stand to win based on how much you bet. You can also still easily see any deals or promotions they are running when you open the app.
The app is also quick, responsive, and hardly ever crashes. The app is routinely updated in order to fix any bugs or crashes so you can rely on PLaySugarHouse Sportsbook, even when you’re on the go.
The website also has one of the more aesthetically pleasing layouts in terms of colors, fonts, and overall organization. One of the more cumbersome aspects of the layout is the newsfeed which you can see below.
The News Feed shows you active bets that other users are waiting on. These are random users that also use the app or site.
But, if you are just trying to go onto the site and place your bets and you don’t care about what others have wagered it can be seen as a useless feature that cramps the odds into the center of the screen.
Although, searching for what you want is quite simple with PlaySugarHouse Sportsbook due to the search bar on the top of the screen. Navigating between the sportsbook and the casino is also seamless, which allows you to gamble more efficiently.
Other Ways To Gamble With PlaySugarHouse
As mentioned before, PlaySugarHouse originated as an online casino first and has been in operation for years which means it has had time to fully develop into the robust online casino it is now. Games you’ll be able to find include the following:
Online Slots: PlaySugarHouse features more than 400 slot games from some of the top software providers. Penny slots, progressive slots, and of course traditional slots are all offered on the site and the app.
Table Games: Table games include blackjack, roulette, baccarat, and poker. There are several variations of these games so you’re never really out of options. Whether you’re trying to play texas hold ’em, or multi-hand blackjack you’ll find it available 24/7.
Keno and Bingo: Video bingo and Keno have fewer games, however, the games that are offered have additional features that allow you to possibly multiply your payout or give you additional chances to score. These games are more centered around your luck as a player and not necessarily based on skill, but they are still fun alternatives.
Virtual Sports Betting: Virtual sports betting is essentially placing wagers on fictional sports matches that last only a few minutes rather than a few hours. The virtual sports available are horse racing, soccer, greyhound racing, motorcycle racing, and car racing. These events cycle every few minutes and a winner is determined at random, making it more of a game of chance. Watching the sport playout is similar to watching a quick sports video game.
PlaySugarHouse Sportsbook Loyalty Program
The loyalty program at PlaySugarHouse is split into two different ways. The first is through reward points and the second is through loyalty points.
Players earn rewards points based on the type of game that they play. The greater the return-to-player percentage the game is, the more money you have to wager in order to earn a point. The points can then be redeemed instantly for extra spins, free plays or more.
The loyalty points you earn are accrued on a rolling basis and depending on how many points you earn you will be placed in a different loyalty tier. There are 11 total tiers with the final one being invitation only. Each level you reach comes with different perks and rewards.
Unless you constantly use the app, keeping track of these points can be a little complicated so it’s easier to play like normal and then check your reward status on occasion.
States With PlaySugarHouse Sportsbook
There are only two states in which PlaySugarHouse Sportsbook is available. Those are Pennsylvania and New Jersey and each state comes with its own rules.
Pennsylvania: You must be 21 years old or older to place sports bets. You may register to use any sports betting app remotely and you can even bet on in-state collegiate sports teams.
New Jersey: You also must be above the age of 21 to participate in sports betting and can sign up and bet no matter where you’re located in the state. However, betting on in-state collegiate teams such as Rutgers is prohibited. Placing wagers on college sporting events inside the state is also not allowed.
Since PlaySugarHouse Sportsbook is owned by Rush Street Interactive (which is based in Illinois), it would make sense that the platform becomes available there in the future. Illinois legalized online sports wagering in the Summer of 2019.
Other states that could see PlaySugarHouse Sportsbook make an appearance are Michigan and New York.
Rush Street Interactive has an online casino gaming deal in place with a tribal casino in Michigan and also operates a land-based sportsbook at Rivers Casino Schenectady in New York.
PlaySugarHouse Customer Service Options
The customer service for PlaySugarHouse Sportsbook is almost always at your service. But in terms of the number of communication outlets, it doesn’t lead the pack in this category.
The help center is located at the top of the site if you are using the desktop version and has a very large and expansive FAQ section. There is also a search bar so you can easily find answers to whatever your concern may be.
If you’re not readily able to find answers through there, PlaySugarHouse does have a live chat feature that is available from 9:30 a.m. to 2 a.m. every day. You can also email them directly if you have a very specific question.
Response times are usually quick so it shouldn’t take long for you to get back to playing.
PlaySugarHouse Sportsbook definitely checks all the boxes when considering a sports betting site.
There are plenty of fair betting lines for a variety of sports, there are easy bonuses to access, and there are plenty of banking options. To add to it, the casino aspect is extremely expansive and gives gamblers plenty of betting options.
Overall, if we’d have to grade PlaySugarHouse Sportsbook we’d give it an A-.
The only aspects that are holding the site and app down are that the loyalty program is more complicated than it needs to be, the site does not necessarily have the sleekest interface, and customer service isn’t available 24/7 like other sites.
However, those negative aspects aren’t enough to deter sports bettors.
You don’t have to be in New Jersey or Pennsylvania to log on and view their odds. Once you poke around and explore their offerings you’ll surely find lines worth putting action on. If you don’t, there are plenty of casino games to indulge in as well.